Welcome to PHT Cleaning Staff Onboarding
This 5-step onboarding ensures you’re fully prepared with the tools, expectations, and culture before your first shift.
What Happens Next? - 5 Important Steps
You will:
- Download our Staff App Guide
- Download and Learn about our company culture
- Download and review our training & certification materials
- Download and review our standard cleaning procedures
- Confirm your agreement
To complete each section, you have to download and review the document attached.
After completion, we would review and send you a certificate if you are confirmed.
Estimated time: 10 – 15 minutes.
Step 1
Staff App Guide
At PHT Cleaning, we believe in clarity, excellence, and teamwork.
Your first action is to download and review the Staff App Guide — this will walk you through how to:
- Log schedules
- Accept and complete jobs
- Communicate with supervisors
- Manage payments and tips
This guide is required before everything else — because our staff app is how you will work every shift.
PHT Cleaning Services LTD Staff App Guide
App Access Approval
Initial approval to use the PHT Staff App is limited to Standard Cleaning shifts only, including one-off and regular cleaning. Additional approval is required for Deep Cleaning and End of Tenancy shifts.
Find Shifts Page
This page displays all available shifts including service type, duration, date, time, postcode, andpayment. Use the radius search feature to find shifts up to 40 miles away
My Bookings Page
This section shows all accepted shifts with full address, contact details, and service information.
Clock In / Clock Out
You must clock in and out during your shift using the app. Failure to do so may affect your payment.
Distance and Location
Default shift visibility is within 10 miles of your registered address. Inform admin immediately if you move location.
Regular Shift Commitment
Regular shifts may include 16 or 24 visits. Only accept shifts you can fully commit to.
Daily Shift Limits
Our standard shift times are 9am, 12pm, and 3pm. You may accept up to 3 shifts per day if timing allows.
Payment Information
Payment per visit is displayed before booking each shift.
Shift Cancellation
If you need to cancel a shift, notify admin using the reminder email sent 3 hours before the shift.
Staff Responsibility
Managing your availability, travel, and bookings is your responsibility. We do not guarante eshift volume.
👇 You must check before you can continue
