Introduction

Welcome to PHT Cleaning. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services and visit our website.

Information We Collect

We collect personal information that you voluntarily provide to us when you book our services, contact us, or subscribe to our email list. This information includes:

• Contact Information: Name, address, phone number, and email address.
• Service Details: Information about the cleaning services you request.
• Payment Information: Payment details provided for our services (note: we do not process payments online).
• Technical Data: IP address, browser type, and usage data collected through cookies and similar technologies when you visit our website.

How We Use Your Information

We use your personal information to:

• Provide and manage our cleaning services.
• Communicate with you regarding your bookings, inquiries, and customer support.
• Process payments for services rendered.
• Send you promotional materials and updates, if you have opted into our email list.
• Improve our services and website based on your feedback and usage data.

Data Protection and Security

We are committed to protecting your personal data and implement the following measures:

• Secure Storage: Your personal information is stored securely, and access is limited to authorized personnel.
• Data Encryption: Sensitive data, such as payment information, is encrypted during transmission.
• Regular Reviews: Our data protection practices are regularly reviewed and updated to comply with applicable laws.

Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as payment processors.
• Legal Obligations: If required by law, we may disclose your information to comply with legal obligations or protect our rights and property.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site and provide you with personalized content. You can control the use of cookies through your browser settings.

Your Rights

You have the following rights regarding your personal data:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: Opt-out of receiving promotional communications from us.

To exercise any of these rights, please contact us at [email protected] or +44 7835 720915.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and if you are subscribed to our email list, we will notify you via email. Your continued use of our services and website constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PHT Cleaning Service
68 Quarryknowe Street, G31 5ND, Glasgow
Phone: +44 7835 720915
Email: [email protected]

Thank you for trusting PHT Cleaning with your personal information. We are committed to ensuring your privacy and security.